[fa icon="plus-square"] Can we bring a guest?
Yes, every Tripleseat President's Club inductee can invite one guest.  Your guest should be a spouse, significant other, sibling, or best friend.  It should be someone that is an important part of your life.  
[fa icon="plus-square"] When must we RSVP by?

All qualifiers will be notified through email with a link to register by January 16th. All registrations must be received by January 30th. Please make sure your registration is on time to secure your spot on the April trip.  

[fa icon="plus-square"] What are my flight details?

Stay tuned for more flight booking details!

Please keep in mind, you will be flying into the Punta Cana International Airport (PUJ)!

[fa icon="plus-square"] What is needed to travel to the Dominican Republic and required at check in?

To enter the Dominican Republic and at check-in to the hotel, you will need to present two important things:

1. Valid Passport that does not expire for at least 6 months from the day you depart Punta Cana.

Please note that you are responsible to understand the travel requirements to travel to and from your home country. *This is NOT the responsibility of Executive Group Travel.*

2.  Credit Card: The hotel will ask you to provide a credit card for incidentals (additional charges such as spa, drinks at the bars on property, golf etc.). Please be aware they will put a hold on that credit card at check-in, then release the hold 24 hours after check-out. We recommend providing a credit card over a debit card, as the debit card will actually debit funds for the hold, then redeposit them after your stay.

[fa icon="plus-square"] Can I come early or extend my trip?

If you are interested in extending your trip this is first come first serve for room availability at the discounted room block rate.

Once Executive Group Travel confirms your extension, you have 72 hours to cancel those nights. After 72 hours, any cancelled nights will be your responsibility to financially cover.

For any questions regarding additional nights at the Sanctuary Cap Cana, please email Info@ExecutiveGroupTravel.com.   

Also any additional flight costs and transfer costs for flying earlier/later or to an alternate destination is your responsibility.

[fa icon="plus-square"] Will airport transportation be provided in Punta Cana?

Yes. When you arrive to Punta Cana airport, please proceed through customs then pick up luggage and pass through immigration. Please follow signs towards the exit and make sure you completely exit the airport before looking for your transfer. It will be outside the airport, not inside. Please look for the Tripleseat sign held by our transportation partner, AMSTAR.

Please note that transportation will only be arranged on group arrival and departure dates. If you are extending your trip prior to or after the event, you will be responsible to arrange your own transportation to or from the airport.

For your transfer from Sanctuary to the Punta Cana airport, you must check-out from the hotel and meet the transportation rep in the main lobby. Your departure time will be listed in your personalized itinerary 2 weeks prior to the event.

[fa icon="plus-square"] What is included in the all-inclusive package?

All stays at Sanctuary Cap Cana, include the following benefits:

  • Breakfast, lunch and dinner at any of our restaurants within the resort. 
  • Sanctuary town: Restaurants included except El Rincon de Paco and Anejos.  Other Sanctuary restaurants are included with limited menus. 
  • Room service and snacks
  • Alcoholic and non-alcoholic drinks, bottled water, specialty coffees and teas at all of Hotel’s food and beverage outlets during their regular hours of operation (wine house included, other alternatives on wine list at extra charge)
  • Basic Wi-Fi internet access throughout the resort 
  • Mini bar drinks
  • Exercise facilities, table games and scheduled stage shows
  • 15% off spa services at Sanctuary Spa 
  • Access to the Fitness Center
[fa icon="plus-square"] Do you need to make reservations for dinner at the resort's restaurants?

We highly recommend making dinner reservations for your open nights upon arrival through the concierge team. Reservations are REQUIRED at Capriccio and at Wok for Teppanyaki seating.

[fa icon="plus-square"] What is Sanctuary town and is it included?
Located right across from the Sanctuary Cap Cana, Sanctuary Town features 9 outlets, including great places to eat, and two themed bars with new approaches to the local culinary variety. Sanctuary Town combines the authentic ambiance and unique décor in each venue.
 
The restaurants are included in your all-inclusive package with limited menus. El Rincon de Paco and Anejos are NOT included in your package.

Outlets are open daily from 6:00 PM to 11:00 PM.

[fa icon="plus-square"] What should I pack?

The high temperatures in Punta Cana on average in April averages 86°F. 

A few other helpful items to bring:

  • Valid Passport - your passport must be valid 6 months after your departure date for those attending from the US. *Please note that you are responsible to understand the travel requirements to travel to and from your home country. This is NOT the responsibility of Executive Group Travel.*
  • A Credit Card will be required at the time of check in for incidentals
  • Resort Casual attire
  • Bathing Suit
  • Sunglasses
  • Sunscreen
  • Active Wear for those looking to use the resorts fitness center

Please see the following dress codes required at the restaurants on site (for dinner):

Blue Marlin & Casa Bella: Smart Casual, dress shorts, jeans or trousers, closed shoes, collared short-sleeve shirts are required for gentlemen. Ladies require formal shorts, sandals, jeans, skirts, dresses, overalls. dress sandals or closed shoes.

Wok: Dress formal shorts, jeans or casual pants, closed-toe shoes, short-sleeved shirts with a collar are required for men. Ladies require formal shorts, sandals, jeans, skirts, dresses, overalls. dress sandals or closed shoes.

The Steakhouse & CapriccioElegant evening wear is required for both men and women. Trousers, close-toed shoes, collared short-sleeve shirts are required for gentlemen. Ladies require dress sandals.

ELEGANCE FOR GENTLEMEN: Long pants, Collar Shirts, Shirts, casual closed shoes are required however sleeveless t-shirts are not permitted.

ELEGANCE FOR LADIES: Long pants, capri pants, skirts, blouses, casual shoes are allowed, however shorts and flip-flops, bathing suite, short tops are not permitted.

[fa icon="plus-square"] If the itinerary changes, how will I stay updated?

There will be two options.

1.  Download the Trip Plans app that Executive Group Travel sends you, it will be hard to survive this trip without it. It provides everything from hotel confirmation # to flight details to airport transfer information!

2.  The website will also have all updates posted before the event and during the event.